- Cancellation Time Refund Amount More than 24 hours before the scheduled appointment 100% of the total amount refunded no deduction.
- 3 hours before the scheduled appointment 60% of the total amount refunded.
- No Show of a scheduled appointment no refund.
The cancellation policy entails a refund of consultation fees only. The convenience fee will not be refunded in case the cancellation is initiated at the user end At the time of cancellation, the amount will be refunded within 7 to 10 working days via the same source of payment and will be subject to the payment terms of the source only.